Privacy Policy

Your privacy matters. This policy explains what information we collect, why we collect it, and the choices you have.

Information we collect

Account details (name, contact, city), service request details, documents you choose to upload, and usage analytics. Sensitive documents are private by default and shared with a professional only after your explicit consent.

How we use information

To operate the platform, match you with relevant professionals, process payments, send important service updates, and improve the product. We do not sell your personal information.

Sharing with professionals

When you accept a match, we share the information needed for the professional to help you. Until then, sensitive details remain private to you.

Data retention and security

We retain data only as long as necessary for the service or as required by law, and apply industry-standard safeguards including encryption in transit.

Your rights

You can access, correct or request deletion of your personal data by writing to us via the Contact page. We will respond within a reasonable timeframe.